Emergency Support Services are delivered primarily at Reception Centres, Group Lodging facilities, or directly to people who cannot come to these centres and facilities because of disability or transportation problems. Facilities designated as Reception Centres and Group Lodging facilities may include:
hotel conference or meeting rooms
If a suitable facility is not available, a site may be selected and tents or trailers may be brought in. Examples of
school playing fields
The location of Reception Centres will depend on the facilities available in a community or on the specific
requirements for a facility during the emergency response.
Experience from previous disasters indicates that as few as 10 to 25% of the population may require assistance. Even
if evacuees don’t require assistance, they will be encouraged to go to a Reception Centre to register and get current information regarding the disaster. Once evacuees’ immediate survival needs have been met, evacuees will continue to
be welcomed at a Reception Centre where emotional support and additional information and directives regarding the emergency response will be provided.